4.31 Stars 545 Reviews 4.31 545. Wasn't possible as missing part of order wasn't total order and the other item was delayed apparently (so far by 10 weeks) It has been time consuming so far and no positive outcome for me yet. After the launch of the award-winning Cold Plasma for face, Dr Perricone set out … They don’t send goods ,don’t communicate, don’t refund! I have always used Perricone products and although a little expensive they do the job. Eventually I had PayPal dispute three charges. Their customer service is absolutely shocking. Their customer service is absolutely shocking. Dr. Nicholas Perricone designed Sub-D to address the sagging skin along the chin, jawline and deécolletage areas. Many negative customer opinions stem from their … I’ve been using Perricone for years and really like the products but will NEVER buy directly from their website again. I am still waiting for my orders:1. When I asked them for replacement, they sent me the same out of date cream! I contacted them to cancel, because this is insane, and they said I owe them $160. No money, no cream... AVOID buying from Perricone MD website! 25 reviews. They said they would look into it. Eventually I had PayPal dispute three charges. £189.96 £265.00 Then I asked then for a refund and unfortunately I have not received any answer. The product with the most reviews is the Prai neck cream (a total of 44 customer reviews). © 2021 Trustpilot A/S. One wonders if they ever intended to send it. Absolutely no way of communicating to anyone about a refund for a very delayed order. Their next day delivery is a fraud - it takes up to 72 hours to process an order so even if you pay for next day products will take over 3 days to get to you! I have a number of the books that Dr Perricone has written and am an avid user of Green Magma long may it continue. I chased about the free gift but over two months on I still have not received it. I ordered the serum in buff from perricone and had to contact them as wrong colour sent to me which was ivory. Please cancel order 256959687 and provide a full refund as soon as possible. They keep sending the wrong items without any order receipts. Also more recently had trouble logging in after many attempts, until I ended up having to pretend I'd forgotten password in order to get access. Never ever order from this brand! Customer services seem unwilling to look back at past messages and just keep questioning whether I am due a refund (for items that I never even received!). Search for a product or brand... Account. Avoid. The sales service personnel don't seem bothered and I am receiving no updates.So pretty bad overall. Perricone Overall score: 72/100 Tested December 2019 Designed to give a sheer coverage, this foundation claims to provide a luminous, dewy and healthy finish look without masking … Then when goods finally arrived one of the products stinks of paint stripper. Took over 45 mins for phone call to be answered at 5p per minute charge. Avoid any purchases from this brand - esp through their website. Price $75.00. It would appear that I’ve had the same experience as many other reviewers. After waiting weeks for an order, I received the wrong item twice, to then be told the items I’d ordered were wrongly listed and were actually out of stock. So now I get to deal with that. Congratulations on the success of the Perricone products. Perricone MD has truly been a great company to work for as they make it a point to have a healthy balance between work and personal life. They don’t send goods ,don’t communicate, don’t refund! No one ever answers the telephone.Waste of money, beyond poor customer service. A free inside look at company reviews and salaries posted anonymously by employees. The customer reviews of Perricone MD range from nothing but positive to not at all satisfied. I would recommend this product I regret the day I signed up with them. Took over 45 mins for phone call to be answered at 5p per minute charge. Won't be back. Now that's the company with proper customer care! I ordered a no-makeup Foundation, they sent me foundation serum. If sebum production is your main cause for skin … It’s like talking to a load of robots. Terrible customer service, their phone line is never answered, they don’t respond to messages/emails and their live chat is only available once a week. Brilliant products. Nobody contacts me. After waiting weeks for an order, I received the wrong item twice, to then be told the items I’d ordered were wrongly listed and were actually out of stock. I’ve been using Perricone for years and really like the products but will NEVER buy directly from their website again. I have now cancelled order. Appalling customer service. Absolutely appalling, if anything they should be sending me the products for free when in stock, not making me feel like a fraud for asking for my money back! … Do not buy anything from them. Asked for replacement. We will see. I stopped receiving the products several months ago but was still getting charged Got the run-around from customer service for days. Goes smooth without feeling sticky. All rights reserved. Customer Opinions of Perricone MD. Shocking customer service. They sent me the wrong colour foundation serum and ever since I’ve been going round and round in circles with customer services trying to rectify the problem. I chased about the free gift but over two months on I still have not received it. I have always used Perricone products and although a little expensive they do the job. When are you going to produce products for the body to reduce wrinkles and slim the body. order # 257384009 11/28/2020.3. I responded to their web promotion to buy a certain value of product to receive a free gift.First item arrived, later the second item arrived. Terrible customer service. No one ever answers the telephone.Waste of money, beyond poor customer service. Free Gift with Purchase! IN the light of the fact that this is a relatively high-priced product the service is particularly poor. Ordered directly from PMD website. I ordered the serum in buff from perricone and had to contact them as wrong colour sent to me which was ivory. Oz. Please cancel order 256959687 and provide a full refund as soon as possible. All rights reserved. It would appear that I’ve had the same experience as many other reviewers. Very bad customer service!!! Ordered directly from PMD website. High Potency Classics Face Finishing & Firming Tinted Moisturizer SPF 30. Had been ordering from this company for many years but recently had to unsubscribe due to incompetence, unreliability and unhelpful staff - no apologies for non delivery of goods ordered a year or so ago, which shortly after ordering received email to say it had arrived at my local Reading depot and ready to collect but then went on to be redirected to Aberdeen in Scotland. Do not buy anything from them. I regret the day I signed up with them. Paulas Choice!!! They sent me the wrong colour foundation serum and ever since I’ve been going round and round in circles with customer services trying to rectify the problem. Feels great on the skin I like that it has no scent. Cold Plasma Plus+ Neck Chest SPF 25. NO MAKEUP LIPSTICK ROSE or # 245817130 23.10.2020.2. ESSENTIAL FX ACYL-GLUTATHIONE SMOOTHING & BRIGHTENING UNDER-EYE CREAM / HIGH POTENCY CLASSICS HYALURONIC INTENSIVE MOISTURIZER Order number: 262656483 December 21, 2020. I've been waiting for some of my orders for more than 3 months. waited another month. My skin is very good and people remark on it considering my age. AVOID buying from Perricone MD website. I was told to be given a refund- nothing... No money, no items just a sour taste of perricone. No delivery as no stock but accept orders. Nobody contacts me. Perricone MD is owned by HUT Group and I’m surprised that they have an awful customer service! I have been trying for a week to get this matter resolved. Contacted customer service to return and was advised to ship it back WITH tracking service. Brilliant products. ESSENTIAL FX ACYL-GLUTATHIONE SMOOTHING & BRIGHTENING UNDER-EYE CREAM / HIGH POTENCY CLASSICS HYALURONIC INTENSIVE MOISTURIZER Order number: 262656483 December 21, 2020. This video is a short wear test and first impressions. Perricone products on Sephora tend to get higher numbers of reviews. Have explained the situation countless times and just keep being asked the same questions. NO MAKEUP LIPSTICK ROSE or # 245817130 23.10.2020.2. Avoid any purchases from this brand - esp through their website. Find a variety. They keep sending the wrong items without any order receipts. Won't be back. The product is quite good but buy from a store not their own site. My skin is very good and people remark on it considering my age. Do not buy from them! Perricone MD Gentle Cleanser - 2 fl. You can't ring them as no-one answering phones. I have now cancelled order. Perricone products work well on my skin. Read honest and unbiased product reviews from our users. Congratulations on the success of the Perricone products. The Perricone skin clear supplements gave me the same effect as the Accutane; I hardly ever have oil on my face now, which keeps my skin crystal clear. Perricone MD High Potency Classics Face Finishing & Firming Moisturiser Tint SPF 30, 59ml £50.15 This product has received, on average, 4.50 star reviews, (491) Have explained the situation countless times and just keep being asked the same questions. Today, same logging in problem and due to this error the offer has now expired while waiting for a reset of password so had to give up and unsubscribe!!! 38 Perricone MD reviews. Love using them and looking forward to buying more In the future. Wasn't possible as missing part of order wasn't total order and the other item was delayed apparently (so far by 10 weeks) It has been time consuming so far and no positive outcome for me yet. Product I received was overly scented and caused allergic reaction. See 14 member reviews and photos. So now I get to deal with that. I responded to their web promotion to buy a certain value of product to receive a free gift.First item arrived, later the second item arrived. They gave me a refund and then immediately charged me for December. Do not buy from them! After the third time sending me ivory, I contacted them and someone I chatted with before named Charlotte cut me off from chatting and so ignored me. Paulas Choice!!! I did receive my order ,but it arrived half open in a terrible condition, luckily all my products were intact and complete and Perricone … Items recently on air. waited another month. £129.00 SHOP NOW Vitamin C Ester CCC And … I asked a few times customer service where are my products. Perricone MD UK | Innovative, patented skincare technology developed by board-certified dermatologist and anti-aging expert Dr. Nicholas Perricone, M.D. This all inclusive skincare was well worth the price. Absolutely appalling customer service. Quick Shop ... 4.50 out of 5 stars (358 reviews) Perricone MD. Never received items - couldn't get hold of customer service. Again I contacted someone else and sent a picture of wrong item. They said they would look into it. You can get better service from other online retailers selling this product with better value!! Very good. I have been trying for a week to get this matter resolved. Again I contacted someone else and sent a picture of wrong item. The Cold Plasma Plus+ Neck & Chest Broad Spectrum SPF 25 gets a 4.5 star rating from 223 reviews; 139 of those are … After the third time sending me ivory, I contacted them and someone I chatted with before named Charlotte cut me off from chatting and so ignored me. !I’ve been a Perricone MD customer for years and satisfied with the service, BUT for the past few months the service has gone downhill! Told me to fill out a form and upload. $129.00 SHOP NOW High Potency Growth Factor Firming & Lifting Serum Cold Plasma Plus+ Sub-D/Neck ... About Perricone MD About Us Refer a Friend 2021 2020 The … I am still waiting for my orders:1. Love using them and looking forward to buying more In the future. And that's it. I stopped receiving the products several months ago but was still getting charged Got the run-around from customer service for days. You can't ring them as no-one answering phones. Unacceptable just sending me pointless updates for an item that will never be dispatched. It is frustrating when I have to keep chasing them. Reviewed in the United Kingdom on 2 February 2018 Colour: Light- Medium Verified Purchase I have tried many foundations over the years with very little satisfaction so when I read about Perricone I thought I … Customer service it absolutely hopeless no one is interested and I can't understand why I kept sending wrong one back and they sent it back to me. Absolutely appalling, if anything they should be sending me the products for free when in stock, not making me feel like a fraud for asking for my money back! Also more recently had trouble logging in after many attempts, until I ended up having to pretend I'd forgotten password in order to get access. Nothing happens after that. © 2021 Trustpilot A/S. !I’ve been a Perricone MD customer for years and satisfied with the service, BUT for the past few months the service has gone downhill! When are you going to produce products for the body to reduce wrinkles and slim the body. Appalling customer service. A free inside look at company reviews and salaries posted anonymously by employees. Placed order on 21/12/2020 - Still not arrived and customer service have no idea if/when they will restock.
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