Kim Cano, Cutsomer Service Supervisor and Zach Webb, Billing and Collections Supervisor: A customer on Rossdhu Avenue was recently "wowed" by the above and beyond actions of these employees when she had a leak in an irrigation line. The utility has made progress with major leak repairs and is currently refilling the system. All other boil water notices have been lifted: https://bit.ly/3jTznLE ðºï¸ Outage map (https://bit.ly/3qvEwMt): All shaded areas in boil water, red also means outages The last boil water notice was lifted Monday after samples indicated that state drinking water standards were met. Kim Cano, Customer Service Supervisor, sent a huge "THANK YOU" to Kendall for all her help when Customer Service was short staffed. designed to disintegrate well and should never be flushed down a toilet or sink: GCWSD VOTED BEST TASTING WATER IN STATE AT 2018 SCEC. AUSTIN, Texas â Amid statewide power outages, some local water utilities are having issues with service. The boil water notice remains in effect for portions of the service area. This is the third boil water notice the city of Georgetown has issued previously but continually listing those living in Westinghouse, Santa Rita, Northlake and ⦠As of 3 p.m. on Saturday, around 156,000 Texans don't have water⦠Danny McLean, Water Reclamation Department, and Shane Jacobs, Construction Department: Tiffany Wilson, Customer Service Associate, reported a customer called in and advised that Danny and Shane were very pleasant on the phone when he called and Shane quickly responded to repair his service line leak. All boil water notices have been lifted for Georgetown water customers. Georgetown is no longer under a boil-water notice, but it is requiring residents to conserve water and prohibiting nonessential water use until Wednesday. Leander Road/FM2243 area, from Southwest Bypass to Garey Park and the Parkside Parkway area, from FM 2243 to Sam Bass Road (1,300 customers) Please call in advance to schedule a time so we are able to meet compliance regarding safety procedures. A boil water notice has been issued for city of Georgetown water customers in Florence and Liberty Hill due to a lack of system pressure, the city announced Feb. 16. Feb 17, 2021. If you decide to create an account, you will be able to pay your bill, look at your usage history and update your contact information. See the area effected by the boil water order on the water outage map. P oop and (Toilet) Closed for lunch 12:00-12:30 As of 3 p.m. on Saturday, around 156,000 Texans don't have water, down from 352,000. Bobby Venters and Thomas Collura, Maintenance Department: A customer on Harris Landing Road had praise for Thomas and Bobby saying "these guys do great work.". All boil water notices have been lifted for Georgetown water customers. GEORGETOWN COUNTY WATER & SEWER DISTRICT. The city of Georgetown lifts the boil-water notice for approximately 15,900 customers. Round Rock is also not under a boil-water notice. Using that information, Dorothy was able to make contact with the folks at McLeod whow were able to get the first wave of employees scheduled for COVID vaccines. ð°Water filling stations will reopen at the Georgetown Community Center and Florence City Hall from Noon to 5 p.m. today, Monday, Feb. 22, for customers/residents under boil water notices/without water. Water pressure has been improved in some areas affected by the sub-freezing temperatures. City of Georgetown says the Florence area is now under a boil water notice. Traditional surface water treatment plants generally consists of three steps: clarification, filtration and disinfection. B est Tasting Water in South Carolina 2015 - 2018. Thank you for reading and supporting community journalism. Shunda Castle, Customer Service Associate: A customer had kind words for Shunda when she recently assisted with paperwork on an account. The City does not yet have an estimate for restoring full water service to outage areas. The raw water is transferred to the water purification facilities using uncovered aqueducts, covered tunnels or underground water pipes. As a result, no Georgetown water service areas have to boil water prior to consumption. The City of Georgetown is working to restore water service in areas affected by outages or low water pressure, which led to boil water orders. Oops, there was an error sending your message. She was impressed that they not only let her know immediately, but that Kim follwed up when she did not receive the adjustment request back in a timely manner. The city says Georgetown residents should prepare by: Collecting two gallons of ⦠Kim noted if it hadn't been for Kendall's asstance, things would not have run as smoothly as they did. Texas Commission on Environmental Quality, Website Built, Hosted and Managed by Website Mojo. Due to the vast service area of the utility, customers can also be helpful by notifying the utility of any water leaks that they see by calling 512-930-3640 or sending an email to leak@georgetown.org. The Georgetown Water Department Office, which has been operating as an essential business, will reopen to the public by appointment only. See the area effected by the boil water order on the water ⦠As stated by the Environmental Protection Agency, "The COVID-19 virus has not been detected in drinking-water supplies. A boil water notice remains in effect for selected areas of the Georgetown Water Utility with some customers without water service. not designed to disintegrate well and should never be flushed down a toilet or sink: Keeping a trashcan nearby can avoid the mess and a plumber's bill! (Courtesy Pexels) Now is the chance to help your local community succeed. On June 25, 2018 the Texas Commission on Environmental Quality required the City of Georgetown public water system, PWS TX2460001 to issue a Boil Water Notice to inform customers, individuals, or employees that due to conditions which occurred recently in the public water system, the water from this public water system was required to be boiled prior to use for drinking water or human ⦠He did a great job.". P ee, Raw water (untreated) is collected from a surface water source (such as an intake on a lake or a river) or from a groundwater source (such as a water well drawing from an underground aquifer) within the watershed that provides the water resource. This includes: Georgetown, IN 47122 Mailing Address: Edwardsville Water, PO Box 247, Georgetown, IN 47122 Phone: 812-948-0900. Our focus is on water distribution and wastewater treatment to over 11,500 customers in Georgetown, Stamping Ground, Sadieville & Scott County, Kentucky. lobbies will be closed to the public and payments will only be processed via drive-thru, phone or online. P aper are flushed, it contributes to costly repairs to customer and District sewer infrastructure and can risk sanitary sewer overflows. The District has a customer-funded Good Neighbor Utility Assistance Program to help our customers with their water and sewer bills during financial hardships. Doris Simmons, Customer Service Advocate and TJ Lambert, Meter Department: A customer on Burr Circle thanked Doris and TJ for assisting her with a water issue. Thank you for all the hard work and dedication that you have put into the District! The EPA's drinking water regulations require treatment at public water systems to remove or kill pathogens, including viruses.". A boil water notice remains in effect for selected areas of the Georgetown Water Utility with some customers without water service. A customer on Rossdhu Avenue wrote to let us know that "Bobby is a dedicated employee. This is the last boil water notice that was issued as a result of low pressure due to the prolonged subfreezing temperatures and from power outages due to the recent winter storm. The following items are Water Service Territory. Georgetown and Pflugerville Emergency water conservation was in effect for Georgetown on Monday while Pflugerville and and 720 customers in Florence remained under boil water notices. The City of Georgetown has lifted the boil water notice for 720 affected customers in the Florence area. Hutto's water system was fully functioning and filled Sunday, but the city said the boil-water notice will stay in effect for a few more days. Become a Patron by contributing to Community Impact Newspaper and gain daily insight into what's happening in your own backyard. aper are flushed, it contributes to costly repairs to customer and District sewer infrastructure and can risk sanitary sewer overflows. A boil water notice due to a lack of water pressure has being issued for city of Georgetown water customers who live in the Florence and Liberty Hill areas, according to a Georgetown news release. Website Built, Hosted and Managed by Website Mojo. A gravity sewer is a conduit utilizing the energy resulting from a difference in elevation to remove unwanted water. She noted they were both so caring and wonderful and she was so happy to have her water on. Please report any after-hours emergency to our answering service to. est Tasting Water in South Carolina 2015 - 2018. (From left to right): Executive Director Ray Gagnon, Operations Director Michael Yip and Water Department Supervisor Paul Muzyczyn with professional water quality panelists. Aqua Alerts â automatic alerts for water usage; GUARD â Georgetown Utility Analysis and Reporting Doorway is a customer portal which allows customers to track water and energy usage on a daily basis.