St John delivers ambulance services to all of New Zealand, except for the greater Wellington region which is serviced by Wellington Free Ambulance. 105 is the number for Police non-emergencies. The operator will ask you which service you need and connect you to the right one. See our COVID-19 pages for more information. Home > Contact us > Calling emergency 111. Crossbar exchanges were installed from the 1970s, and electronic exchanges from 1982. For other emergency services, phone 111. If you have hearing or talking difficulties register for the 111 TXT service. We aim to have the trust and confidence of all - to achieve this we operate in accordance with our values. If you are calling from a mobile phone the Emergency Caller Location Information (ECLI) system allows automatically generated information about the location of that device to be made available, at the time of the call, to the emergency service (Police, Fire or Ambulance). 105 and Non-Emergency Contact. There may be a cost for some ambulances. We encourage you to go online to 105.police.govt.nz to: Who to call for Gas or … If it is not an emergency and you want to report it to the Police, you can call them on 105. Alternatively, call your gas network operator, our Customer Service Team on 0800 224 424, or the gas numbers listed in the Yellow Pages listed under "Emergency Services". Police receive 900,000 111 calls a year. Fire safety information 3. Emergency Mobile Alert does not use your mobile phone number and it is impossible for Emergency Mobile Alert to collect information about you, your cell phone use or your location. Ministry of Business, Innovation & Employment website, Teach children about dialling 111 in emergencies with these fun activities, Play games online with Buster the emergency 111 police dog, find out about becoming a police communicator, Someone is breaking into your house right now, There is car accident where people might be hurt, or cars are blocking the road, Someone has been assaulted and the offender is still there, You are afraid for your safety and or for those around you. If it is a medical issue and you just need advice, call Healthline on 0800 611 116. View corporate publications, forms, guides and standards, general reports and research as well as crime statistics. 105 is a nationwide, 24/ 7 service that’s available via phone (105) and online (105.police.govt.nz). Phones sold by 2degrees, Spark and Vodafone that are known to be Emergency Mobile Alert capable are listed below. *555 for urgent but non-life threatening traffic matters that don't need an emergency Police response. 180 Molesworth St,
NZ Police is introducing a new, easy-to-remember number – 105 – for reporting non-emergencies. You can call 111 emergency call in situations such as: For more information about medical emergencies, visit our Healthcare services page. In New Zealand, the number to call if you need the Fire service, Police or an ambulance in an emergency is 111. The 105 non-emergency number is for reporting situations to … Find out the various ways you can contact NZ Police. For 24 hour help if you are dealing with a crisis. who are they? The other 80 percent of 111 calls received, while still prioritised, are considered non-emergency matters. Police receive 900,000 111 calls a year. Make sure you, your visitors or children can quickly provide: If you're on the move, give street, road or bridge names or other geographical features as reference points. National Women’s Health Labour and Birthing suite 09 307 2888 People who may be in labour, or would like advice, can call this number 24 hours a day / 7 days a week. Hear how recent migrants found their move to New Zealand and why they love their new home. Police have Communications Centres in Auckland, Kāpiti, Wellington and Christchurch. Around 20 per cent of those calls result in an emergency or immediate response (otherwise known as a P1 event, as illustrated by the red bar in … Most public switched telephone networks have a single emergency telephone number (sometimes known as the universal emergency telephone number or the emergency services number) that allows a caller to contact local emergency services for assistance. At 10:05 am on the 10th of the 5th, New Zealand Police is launching 105 (“ten five”), the eagerly anticipated number for the public to report non-emergency situations to Police. Your chance to help solve serious crimes. (See 'How do I request information about myself? Our page on natural disasters also has information on how you can prepare for a disaster. Fire and Emergency New Zealand has 637 fire stations around the country. Sign up to receive relevant job opportunities from New Zealand employers and practical advice on how to make your move to New Zealand a reality. Subscriber toll dialling (the historical codes) The three dispatch centres also include significant advanced technologies, including AMPDS and Siren software for the triaging and assignment of calls. If you plan to work while you study, you need to make sure that your visa allows you to work. 111 TXT registration. Keep up to date and subscribe to NZ Police news and insights. It is not an emergency service that will come to your door. Calls are free, and 999 can be dialled from a locked mobile phone. But you may contact their office to find out information on local hazards and community response arrangements. The 105 non-emergency number is for things that have already happened and don’t need urgent Police assistance. Floodwater can even be strong enough to pick up vehicles. if that person has left, which way did they go and how did they leave? In New Zealand, the number to call if you need Fire, Police or an ambulance in an emergency is 111. Calling 111 is free. Understanding the infringement process, how to pay, lost notice, request safety camera photo, transfer liability and more. The system is managed by the Ministry of Business, Innovation and Employment (MBIE) and the process and system has been included in a Code of Practice issued by the Privacy Commissioner. Select your DHB for contact numbers or ring Healthline 0800 611 116 Or if you need to talk to someone else: The application process for non-sworn employee positions. Make sure that your children know about the proper use of 111 emergency calls. Current vacancies across various Police work groups. View user-friendly graphics that provide an overview of key Police data. This is the emergency number for police, ambulance, fire brigade, coastguard, cliff rescue, mountain rescue, cave rescue, etc. Find out if a vehicle has been reported stolen. Updates about local and national traffic issues and crime incidents. They will help you decide what to do. Our values reflect what is important to us and the communities we serve. Call the Consular Emergency Assistance number if, for example, you’re reporting a death, serious illness or injury, or arrest of a NZ citizen. How to get help for family violence (domestic violence) and learn about Protection Orders and Police Safety Orders. Wellington,
The main emergency number for most European countries is 112. PO Box 3017, Learn about emergency 111 by playing games online with Buster the police dog, Teach childen about dialling 111 in emergencies with fun activities. See how we respond to emergency calls everyday. ECLI information indicates the approximate geographical position of a mobile device and is generated by an emergency 111 call from that device. Please note: New Zealand Now content reflects pre-COVID-19 conditions and outlook. The police communicator will ask you three questions to start with: They'll also confirm your name, address and contact details. Outside NZ: +64 99 20 20 20; In NZ: 0800 30 10 30; What NZ embassies can help with. If it is a medical issue and you need to see a doctor, call your family doctor (GP) or after hours medical clinic. See our information on medical emergencies. Dive Emergency Number - 0800 4 337 111 The Diver Emergency Service (DES) is a 24 hour, 7 days a week hotline for advice and treatment of all diving related incidents, accidents or injuries, including the emergency management of decompression illness. People featured here are sought by Police for arrest. We're your source for fire safety information. Advice for victims, view FAQs, learn about our services and get safety advice. The call is free from mobile phones but a sim card needs to be in the phone. Local authorities are responsible for civil defence emergency management (CDEM) in their area.
If life or property is threatened always dial 111 for Police, Fire or Ambulance.
Or go to your nearest hospital emergency department (ED) Or phone your local DHB Mental Health Crisis Team (CATT Team). Ambulances respond to medical emergencies and accidents. If you have an emergency that requires the police, you should call the emergency number 112. NZ Ready is a free online tool to help you plan your move to New Zealand, ensuring you know how things work here and have a hassle-free move. If you're an entrepreneur or investor looking to create positive global impact, our new Global Impact Visa (GIVs) could be for you. Emergency Numbers. When you are connected to Police, the call taker will ask you a series of questions as detailed further down this page to get the information Police needs in order to get help to you. You can call an ambulance at any time ‑ they are available to help in emergencies 24 hours a day, 7 days a week. A new phone number has been introduced for non-emergency calls to the police, the Government has announced. If you're at home, it will be easier to give the police communicator the right information if you've written it down beforehand. If you need urgent Police help but cannot speak because you are afraid for your safety or that of others around you, the 111 Spark operator can assist you in the following ways: Once connected to Police, the Police call taker will attempt to communicate with you by asking simple yes or no questions and you will be asked to push any keys on your phone in response to these questions. An Emergency Travel Document is a temporary document you can use to return to New Zealand or your usual country of residence. We'd like to hear from you if you want to find out about becoming a police communicator. You can call this number from a mobile phone, even if you have no credit left. The Getaway Kits are stored in theIf we can’t get home or contact each other we will meet or leave a message at: ... www.getthru.govt.nz produCed by the ministry of CiVil defenCe and emerGenCy manaGement New Zealanders who are deaf, hearing or speech impaired can register to enable a text 111 service. If you are sure it is not an emergency but you want to report it to the Police, call 105. Around 20 per cent of those calls result in an emergency or immediate response (otherwise known as a P1 event, as illustrated by the red bar in the graph). Calling 111 is free. Information about how you can help us prevent crime. Find out how to contact us. Call 111 if you are concerned about yourself our your baby in an emergency situation. Fire and Emergency New Zealand is New Zealand's unified urban and rural firefighting organisation. In many countries, dialing either 1-1-2 (used in Europe and parts of Asia) 1-1-1 … RAPID number (available to rural residents from local authorities). This page provides visitors to New Zealand with access to emergency information and contacts during their stay. You can call this number from a mobile phone, even if you have no credit left. Dutch police. Useful contact numbers Emergency (Ambulance, Fire and Police) 111 Civil Defence manages the central government’s response and recovery functions for national emergencies, and supports the management of local and regional emergencies. The sim card does not have to have credit or be activated. You may need to whisper to give your location. In most cases you'll need a job offer to support your work visa - so your first task will be finding a job. Frequently Asked Question), To access more detailed information about ECLI and a list of FAQ’s please refer to the Ministry of Business, Innovation & Employment website. Find out who to talk to when you need help or have questions about how things work in New Zealand. You can use 105 to report things that have already happened that don’t need urgent Police assistance. Floods can cause injury and loss of life. For details about who to contact in your area, visit the Get Ready website. Teach children about dialling 111 in emergencies with these fun activities. Know what to do and how to get prepared for an emergency. Floods are New Zealand’s number one hazard in terms of frequency, losses and declared civil defence emergencies. Please don’t include any personal or financial information. We'll help you work out what to do. Get the answers to some of our most common queries. Firefighters get called out to put out fires and to deal with other emergencies. It's critical in an emergency to accurately describe how police can find you. Recruitment/volunteering 2. Then you may be asked more questions, such as: At the same time as we're asking you for this information, if an emergency response is needed we're getting police on the way. 111 remains the number to call to report an emergency to Police, Fire and Emergency, or ambulance services. To report a minor traffic incident, you can call *555 from your mobile phone. Check to see if a boat is stolen and report sightings. You will be asked to press 55 if you require emergency assistance. Publications Targeting Waiting Times Information about how Police supports victims of crime, including the Victim Notification Register and access the Victims information website. Featured and latest news, stories, alerts and more. Get some advice on the safety of yourself, your family, property and visitors to New Zealand. A P1 event is when there a serious threat to life or property, violence is being used or threatened to being used, a serious offence or incident is in progress, an offender is present or leaving the scene and where a serious car accident has happened and people are trapped or seriously injured. Contact us | New Zealand Police. Request for access to the site of an emergency Submit a general enquiry or question Local Civil Defence is led by your city or district council. Be prepared for fast-flowing water filled with debris, which can sweep people away. How do I request information about myself? From Land Line: 111; From Mobile Phones: 111; Poisons Information Centre. Call triple one when you need an emergency response from Police, Fire or Ambulance. An overview of our responsibilities and Values, plus links to key publications. The test also helps to familiarise the public with what an Emergency Mobile Alert looks like and how their phone presents the message. How to report bad driving, legislation, speed limits, road safety cameras and other safety advice. Play games online with Buster the emergency 111 police dog [Buster website]. For more information on keeping yourself and your house safe, visit the Fire and Emergency New Zealand website. If your phone is from overseas or parallel-imported, it may work in New Zealand, however your experience may differ from those sold in New Zealand. Are you quick at gathering and analysing information and keen to help people who need police assistance? Emergency Numbers. On VHF Radio, contact Coast Guard on Channel – 16 VHF. what's the number plate or description of their vehicle? Examples of non-emergency matters Police receive include such things as reports of historic crimes, noise and parking complaints. Evacuation schemes 5. The emergency number differs from country to country; it is typically a three-digit number so that it can be easily remembered and dialed quickly. The Ministry of Health also has more information about what to do in an emergency. The national emergency number for ambulances in New Zealand is 111. The Ministry of Civil Defence & Emergency Management coordinates Civil Defence nationally. Police will only hold the ECLI for the purpose of responding to an emergency call and will keep a record of the information that was relied upon to respond to the call. Learn about how our Police force operates and your rights and responsibilities. 111 is the emergency number for Police, Fire and Ambulance. New Zealand has four main emergency services - Fire and Emergency, Police, Ambulance and Civil Defence. We'll help you work out what to do. Then working as a police communicator could be the job for you. In the event of an emergency, serious injury or illness go directly to the emergency department or dial 111 and ask for an ambulance. ... No. The New Zealand Telecommunications Forum Code for Emergency Voice Calling Services (“Emergency Calling Code”) dated May 2015, replaces the endorsed Emergency Calling Code …