By using ba.com you agree to the use of cookies. British Airways only allows assistance dogs, specifically trained and certified by an organization that is a full member of Assistance Dogs International (ADI) or International Guide Dog Federation (IGDF). But one manager did give us lounge passes and an upgrade to compensate for being bumped. © 2011 BA Clubs Regus 450 Bath Road, Longford. -The British staff were very nice both on the ground and on the plane. Enter your booking reference and flight number to view the onload status. The British Airways Executive Club Bronze member telephone number is 0800 597 7580. Address:  British Airways Plc  ID Unit, Hanger 6 Gate 3, South Perimeter Road, Gatwick, RH6 0PQ, BA Speedwing Centre  (calls charged at local rate) Daily: 06:00-20:00. Facebook Twitter. The next best way to talk to their customer support team, according to other British Airways customers, is by calling their 844-202-2822 phone number for their New Reservations department. Tel:  0208 570 2531     Email:    Winnie.Thompson@ba.com. What is British Airways Covid policy? The British Airways “You First” telephone number is 0161 448 3013. The booking management tool on the British Airways website features an industry-leading special service request system, which I will describe in detail here (with screenshots). If there is no signposted standby desk, go to the World Traveler or Euro Traveler desk. If your flight has been cancelled, please review your options online. Staff Travel Telephone Numbers Changing. If you don't have a BSAFE password, or have difficulties logging in, please contact the BA IT Service Centre on+44 020 8562 4000. The Touchdown Helpdesk closed on 15th May 2017, marking the closure of the BA Touchdown Team. Telephone: As much as we’d love to help you over the phone, in line with government guidelines and for the welfare of our colleagues, all our Customer Relations agents are currently working from home. Contact Customer Relations. The  lines are open between 0700-2000 hrs (UK local times) 7 days a week, with the exception of 25 December and 01 January. Address:  Waterside, PO Box 365, Harmondsworth, Middx, UB7 0GB, BA Former Staff Liaison Council toll-free number (1-800-247-9297)–requires a VOIP pre-installed solution, such as Google Voice or Skype. Book your Avios flight. British Airways Head Office - Contact Number: 0344 493 0787 - Address & Directions British Airways Head Office (Harmondsworth) Calls cost 7p per minute plus your standard network charge. Email:  Liaison.1.council@ba.com Social Media Contacts. Please include the case reference with all correspondence. Please can we ask you not  to use this e-mail this address with booking/ticketing requests as these e-mails will not be actioned or replied to. Baggage lost and found:Baggage lost and found – British Airways. British Airways Staff Travel - Travel Rights or Last Rites. britishairways.com. If you have a dog or another type of pet who is not certified (this includes Emotional Support Dogs), please go to step 3. Heathrow. If you don’t have Skype or Google Voice, you’ll have to make an international call and charges will apply. Queries regarding Hotline bookings should be emailed to the "Hotline Helpdesk" team, accessed via the 'Travel' section of the BA intranet or on the home page of the former staff intranet site. Tel:  020 8562 5777    The airline is the second largest UK based carrier, based on fleet size and passengers carried, behind easyJet.In January 2011 BA merged with Iberia, creating the International Airlines Group (IAG), a holding company registered in Madrid, Spain. British Airways baggage services telephone contact numbers: 1-800-247-9297. If you have questions on how to change your date of travel, your destination or get a voucher to use at a later date, please see our latest advice and information. 1) First, it’s important to determine whether your pet can travel in-cabin. BA Staff Travel Staff Travel Contacts For general enquiries, ticketing, bookings, etc, that cannot be managed online, please telephone, 0344 493 0764 (local rate). Please ensure you have the bill payers permission before contacting a company on our website. Thank you. Plus if you've already flown as a member, you can claim for flights up to 4 months after the date of travel. Tel:  0208 513 2525 (9-12.30, Mon-Fri)        British Airways offer our valued travel agent partners exclusive agency discount and published fares for travel across our network. For general enquiries, ticketing, bookings, etc, that cannot be managed online, please telephone, 0344 493 0764 (local rate). . Our inbound phone lines are currently closed. Staff travel at reduced rates has been a benefit of employment in British Airways for as long as anyone can remember. Phone number : 0344 493 0787 The free alternative or geographic telephone number to call British Airways is included on your calls if you ring from an inclusive landline call package and is also available when calling from abroad. See the service fees for booking through our contact centres. Your User ID is your staff / pension number prefixed with ‘u’ (lower case) and any leading zeros should be excluded eg staff number 012345 would be user id u12345 You can obtain a Password by calling IT Support on +44 208 562 4000, the line operates 24 x 7. Telephone: (800) 247-9297 (pre-travel / reservations) Its headquarters is situated in Waterside, Harmondsworth, England, united kingdom. BA IT Support Centre Special Assistance: 0844 493 0787*. (Alternatively, this authority can be faxed to +44 (0) 1787 883 195.) Information is available 2 hours before the time of departure and up to one hour after. Our global service fees, To book a flight using Avios, you don't need to call us - our contact centres have the same availability information as shown online. For baggage inquiries : British Airways baggage inquiries. Help and advice about lost and damaged baggage, You can also contact our Accessibility Team by email by following the link below. This can be done by calling British Airways at +1 (800) 778-4838 or through the airline’s website. Use this form to log in to your account or to create an account for the British Airways executive club. 2) For pricing, booking, and to ensure you’re meeting the specific requirements for your assistance dog to travel in-ca… You can still reach us here Make a baggage claim online. earn on every qualifying flight booked through ba.com, our service centre or your travel agent; To start collecting points, just enter your On Business member number when you book, or give it to a nominated Travel Agent. The British Airways Executive Club Blue member telephone number is 0800 597 7580. In 2011, British Airways merged with Iberia to become part of the International Airlines Group. It is open 24/7, although if you call outside UK office hours you may be diverted to an offshore call centre and the service level may be different. Greater London UB7  0EB |. When will I get a response from Customer Relations? Address:  Liaison Council, c/o BA Clubs, Regus 450, Bath Road, Longford, Middx, UB7 0EB, Retired Staff Association Our convenient, intuitive booking system enables you to take control of your flight arrangements from start to finish. The majority of our calls are managed by British contact centres. My bank app says payment was successful, but i did not receive an email confirmation. Some of the American staff at the Boston desk not so much. In the early years most staff travel was subload (subject to seat availability on departure) and tickets cost about 10% of … The UK will move to a single, local rate number for both Duty and Personal travel which can also be used when you are away from base. Staff travel colleagues will then be on-loaded via a dedicated Flight Management Desk in Zone A All other airports: If there is a desk signposted for standby travel, go to that desk. From this date support for former staff with staff travel concessions will be provided by the BA People Services and Staff Travel teams. Please choose a country/region from the drop down menu below to find the contact details of our worldwide offices. Use the staff travel tracker tool on a mobile device or a computer available at desks E24-26 on the main concourse. Today i tried booking a domestic flight with British airways operated by Comair becaise tbey came in at the cheapest (R700 for the trip) . You can still reach us here Complaints and claims. Make a new booking or check prices for flights, holidays, hotels, car hire or upgrades, Calls cost 7p per minute plus your phone company's access charge, Enquire about changes to an existing flight booking, Enquire about an existing holiday, hotel or car hire booking, Help with special meals and name corrections, Get help with seating and baggage enquiries, Check your flight status (arrivals and departures), Enquire about refunds for flight bookings, Enquire about refunds for holiday, hotel or car hire bookings, Other enquiries including Advanced Passenger Information (API). Our cheapest prices are available online. (This reference will be sent to the email account provided in the information you have provided, above.) Visit https://idtravel.ba.com and click on "check onload status". (Bsafe passwords)  Tel: 020 8562 4000, BA ID Pass Issue Unit British Airways (BA) is the flag carrier airline of the United Kingdom.It is headquartered in London, England, near its main hub at Heathrow Airport.. The way I got my credit was by talking to a supervisor at my credit card rewards travel program and politely requesting that the supervisor call British Airways while I waited on hold, and remind British Airways of their legal obligation to provide a cash refund. (BA Heritage Centre / Museum, at Waterside) As a British Airways customer, Manage My Booking is a self-service online initiative designed to assist you by: Giving you reassurance about your booking by being able to view booking details 24 hours a day at any time up to when you travel for each flight. Email:  pass-issue.1.unit@ba.com Read more about Staff Travel Telephone Numbers Changing. It is, I believe, the same team that look after Gold Guest List members. British Airways is to suspend more than 30,000 staff, from cabin crew to ground staff, engineers and head office employees, until the end of May … Near-by Airports: L.F. Wade International Airport, Nantucket Memorial Airport, Barnstable Municipal Airport Attractions in Bermuda: National Museum of Bermuda, Crystal Cave, Historical … Email Form. The British Airways Executive Club Gold member telephone number is 0800 123 111. Website:  www.ba.com/heritage While 800-247-9297 is British Airways's best toll-free number, there are 6 total ways to get in touch with them. Customer Service: 0844 493 0787*. To change a booking or action a refund please call us on the number below where a colleague will be happy to help. British Airways baggage services telephone contact numbers: 254 716 651 400 , 27 10 344 0130. If you are calling from outside the UK  the telephone number is  +44 (0)161 447 5665. As much as we’d love to help you over the phone, in line with government guidelines and for the welfare of our colleagues, all our Customer Relations agents are currently working from home. Email (Outlook Web App OWA) > Your ESS Applications > Old SharePoint Intranet British Airways passengers 'stunned' over cash refunds stand-off ... within the hour, managed to get through to British Airways on the telephone. From 1 February 2021, the staff travel telephone numbers will be changing. Operates in: T5. Please include your flight details or booking reference if you have an existing booking. company contacts for British Airways BA. Baggage lost and found:Baggage lost and found – British Airways. There is also an email address Former.Staff@ba.com for complex questions that cannot be resolved by calling the staff travel call centre and for general administration matters such as staff travel eligibility. To discuss your Executive Club account, rather than call Customer Relations please contact Executive Club. Reservation: 0844 493 0787*. British Airways London Contact Phone Number is : +44 844 493 0787 and Address is Speedbird Way, Harmondsworth, Middlesex UB7, United Kingdom British Airways is UK based airline founded on 31 March 1974. I tried calling the British Airline customer support THREE times and was just on hold for about 45 minutes in total. Example 1: mybapension.com is for staff who joined British Airways before 1 April 2003 and are members of British Airways' Airways Pension Scheme (APS) and New Airways Pension Scheme (NAPS). For baggage inquiries : British Airways baggage inquiries. Near-by Airports: Wilson Airport, Jomo Kenyatta International Airport, Kilimanjaro International Airport BRITISH AIRWAYS Airlines & Travel Agent - Find phone numbers & location of BRITISH … Please note this number is only available when calling within the UK. If you need to speak to us, please call us on the relevant numbers below. Select the 'Email Us' tab and chose 'Disability & Mobility Assistance' from the 'Topics' dropdown menu. Email:  ba.1.museum@ba.com Address:  www.rsaba.com, Solo Club The airlines was founded on 31 March 1974. 0344 493 0787. British Airways Customer Relations (S506) PO Box 1126 Uxbridge UB8 9XS United Kingdom. British Airways has set out plans to make up to 12,000 of its staff redundant because of the global collapse in air travel in the face of the coronavirus pandemic. Using the U.S. toll-free number–U.S. * Additional charges may apply [More info] ** International number.