Airline cancellations and travel restrictions are wreaking havoc on existing plans, but the first option to change your flight isn't always the best. Does anyone know if FFC means I have to rebook the same flights (meaning the same destination - to Texas)? ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-106230042', '');}, 'log_autolink_impression');cruise has canceled. Or, if you choose not to travel, you will also be eligible to receive a travel credit or refund upon request for the unused portion of your trip . - We may have to cancel our trip. The flight was booked via Chase using points however, United’s website is only giving me the option to “Apply value to an electronic travel certificate” or “Rebook later with future flight credit:”. Am I missing anything? Flights right now are generally much less than what we originally paid so while planning a replacement flight I added extras (like choosing my seat and prepaying for checked luggage) to bring the cost to what I originally paid in order to get the full value of the FFC. Is there any reason I would want the Future Flight Credit? Thanks ericm2013 for info that ETC has just been added as a cancellation option on the website. The airline is obligated to give you a refund. 3. We’ll see what happens and I’ll definitely make a new post if it doesn’t go as planned. Note: The change fee will display as waived, but any difference in fare may apply. United announced Saturday it is extending the window for flyers to use travel credits from one to two years. United's site shows UA-operated flights resuming in mid-June but who knows what will actually happen. Two years on, 737 Max crisis costs continues to climb. Electronic travel certificates are issued for a handful of reasons: Dual citizenship, one of the passports is expired. Eventually decided to go for the electronic certificate as that is valid to be redeemed until 1 year from date of issue and it says that one can use it multiple times until the entire value gets depleted. United Electronic Travel Certificate vs Future Flight Credit, Re: United Electronic Travel Certificate vs Future Flight Credit, ++++ COVID-19 CORONAVIRUS INFORMATION ++++, Covid-19 Coronavirus Information for Air Travel, ++++ ESTA (USA) and eTA (Canada) requirements for visa-exempt foreign nationals ++++, ++++ TIPS - PLANNING YOUR FLIGHTS +++++++. But, apparently United changed their procedures recently to allow more than one electronic travel certificate to be applied to the same reservation. While this will be out of reach for the vast majority of travelers, it’s still amazing to see what United will do for some customers. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-106283069', '');}, 'log_autolink_impression');flight itinerary. 31, 2020 are valid for … Electronic Travel Certificates: 24 months from issue date; Future flight credit: 12 months from original ticket issue date* TravelBank: 5 years after last activity *Future flight credits for tickets issued between May 1, 2019 and Mar. So I can book a cheap flight now and then hold on to the rest for a trip I have planned next year (flight schedules not out for those dates yet). Exactly two days later I got an email from the same United customer care person saying I was eligible for flight compensation under EU Regulation 261/200. Future flight credit can be used for travel on United, United Express ®, and partner-operated flights. I cannot speak for United, as we are not affiliated with the airline, but a future flight credit likely would not hold any residual value if you later book a cheaper flight, but an electronic travel certificate should allow you to make multiple booking with the funds available. Please note that travel agents and airport locations cannot redeem a United electronic certificate. Tripadvisor staff removed this post because it did not meet Tripadvisor's forum guideline protecting the personal privacy of our users. If the best course for you is to cancel your flight, then United is offering an electronic travel certificate worth the amount of the ticket. Do you happen to know how the can be "used"? Refer to your actual certificate for complete details. I’d like the points back without a … The following terms and conditions apply to Transportation Credit Vouchers: Value: The face amount of this voucher may be applied to the purchase of any ticket for passenger travel within the Delta system worldwide on Delta/Delta Shuttle/Delta Connection and Delta designated codeshare flights.It is valid for payment of published fares and government-imposed ticket taxes/charges only. “How to change your (ta && ta.queueForLoad ? The conference is canceled and so I will need to cancel my (ta && ta.queueForLoad ? To redeem a United Electronic Travel Certificate online, please provide the following: Program Year The program year is the year that the certificate was issued. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. Apparently, United Airlines will give you a 30-day extension on the expiration date (typically a year from original date of travel) to use up a travel voucher if you’re up against … Airline, Airport, and Travel Abbreviations. Dual citizenship, one of the passports is expired. We are hoping to re-book for early September but whether travel will be feasible by then is anyone's guess. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-106230042', '');}, 'log_autolink_impression');cruise has canceled. To be sure, this doesn’t apply to most folks. Do you think there is a risk of United removing the ETC option over the next 8 weeks? This is in addition to existing waivers already in place which allow customers to change or cancel plans for travel through May 31.If you decide to cancel your flight, you can retain the value of your ticket to be applied to a new ticket without a fee. Do I want to apply value to an electronic travel certificate or rebook later with future flight credit? I think that the FFC use "use or lose it" and Electronic Travel Certificate can be spread across multiple flights until exhausted but I have not seen an official source for this info. We are planning to choose the Electronic Travel Certificate (ETC) since it provides more time to use the credit than the Future Flight Credit. more, Reply to: United Electronic Travel Certificate vs Future Flight Credit. I have a United Airlines electronic travel certificate that is over a year old. Today I log into my account to start the process and I discover I can take the credit as an Electronic Travel Certificate which has a much more generous timeline to use it. Certain tickets cannot be changed on united.com or the mobile app, including tickets booked through another airline (if the ticket receipt does not begin with 016). The agent I spoke with said it was a new policy started within the last month. Apr 12, 2020, 3:13 PM. Flight credits for tickets issued between May 1, 2019 – March 31, 2020, are valid for 24 months after the original issue date. Hope this helps! Electronic travel certificate: You can only book travel on United. Don’t want to gamble? To use credit from an unflown flight, simply book your new flight on Flyfrontier.com. You should definitely wait and keep an eye on your (ta && ta.queueForLoad ? United Electronic Travel Certificate vs Future Flight Credit, Re: United Electronic Travel Certificate vs Future Flight Credit, ++++ COVID-19 CORONAVIRUS INFORMATION ++++, Covid-19 Coronavirus Information for Air Travel, ++++ ESTA (USA) and eTA (Canada) requirements for visa-exempt foreign nationals ++++, ++++ TIPS - PLANNING YOUR FLIGHTS +++++++. long story short I accepted a $500 electronic travel certificate from united. For example, can you spread either them across multiple (ta && ta.queueForLoad ? You do have more time to use them, though. Is there anyway I can redeem it or otherwise get reimbursement of some sort? But even if they say their policy is flight credit, you can remind them that DOT RULES say you can choose a refund instead. Typically this flight has been operated by UA (our original ticket was a UA flight) but currently only Lufthansa is running this route (as a codeshare). Airline eligibility: United and United Express flights only. What if I wait and cancel closer to my trip (June). United waiving change fees on previously booked tickets. Here’s how to redeem United travel vouchers. Has anyone tried this yet? Thanks! We will remove messages that include real names, e-mail addresses, phone numbers, street addresses, Instant Messenger handles and nicknames that are provided without permission from that user. Correct me if I'm wrong. Leading up to this, I had been following what United was offering in regards to canceling/rebooking flights. They are pretty fast, and you dont have to wait on hold forever! I learned something new this weekend that might help others out in the future. Travel Bank credits from changed or cancelled flights can be used to pay for flights up to 24 months from the date your flight was cancelled. Please note, if your vacation was purchased using Uplift, you’ll receive a future travel credit that reflects the total cost of your trip. Portland, Oregon. I don’t want to end up irretrievably deep in the cancellation process only to find out FFC is still the only option. United doesn't have a "one rule fits all" for certificates, so you need to check the rules for your specific one. Went in to look for the ETC choice but only FFC appeared to be available so I didn't go through with it yet. Select "Change flight" and then "Edit" to make the following changes: Select "Continue" and choose a new flight option, Continue through booking to confirm your new flight. Also, United just extended the future flight credit out to 24 months from date of issue, so even if they don't cancel any of the flights and you are forced to cancel yourself and take a credit, it's valid for two years with no change fees. United Airlines assumes no responsibility or liability, on its part, for any service or reward specified in the above Reward Chart, that shall be rendered by a third party supplier. We are planning to choose the Electronic Travel Certificate (ETC) since it provides more time to use the credit than the Future (ta && ta.queueForLoad ? This includes all currently valid electronic certificates and all new ones issued on or after April 1, 2020. The ETC option was just recently added. So I'm wondering, what is the downside of the Electronic Travel Certificate? They are usually provided in the email about the eCertificate or printed on the back of a paper certificate. Buy now or later? Electronic travel vouchers are issued in the form of an email, which are embedded with a 13-digit electronic travel voucher number. If you cancel a flight, rather than change it, you can choose to receive an electronic travel certificate (ETC) for the full value of the original booking. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-106356150', '');}, 'log_autolink_impression');flight sin June to go on a family vacation. (I understand this may be a silly/who knows type of question at this time but would love to learn if anyone has actually spoken to someone at United and asked the question.). *Flight Credit issued for flights canceled due to COVID-19 can be used for travel through December 31, 2021. These certificates are now valid for 24 months and applies to certificates that are currently valid and ones issued on or after April 1st. Electronic travel certificate (Offers the most flexibility for domestic travel and international travel on United), - Validity: Can be applied to book a new ticket up to 12 months from today, for travel up to 24 months from today, - Travelers: Can rebook new tickets for any travelers, - Airline eligibility: United and United Express flights only, - Usage: Must book directly with United (not valid for use at third-party travel agencies), Future flight credit (Offers flexibility to book travel on partner airlines, but current ticket restrictions will apply), - Validity: Travel must commence within 12 months from original ticket issue date, - Travelers: Must book travel for same travelers on existing ticket, - Airline eligibility: Any flight operated or marketed by United, including codeshare and Star Alliance flights, - Usage: Can rebook flight directly with United, or can rebook through original third-party travel agency. Once you reach the payment screen, select " Credit with Frontier " and enter the six-digit confirmation code for the credit (this will be the confirmation code from the original booking). Will they have the same offer, or any offer, then? What's with these screwy ticket prices? Want to gamble, just wait. The website is now saying to avoid change fees to cancel or change by April 30th? Note: You can’t use a United Airlines travel certificate on a partner airline. If that's the case what's the difference between that and this offer that expires at the end of April? I understood the future flight credit was my only option expiring one year after I booked the flight. You might not see this policy change reflected everywhere right away – we appreciate your patience as we work to make that happen. You must use your flight credit by booking a new flight before the one year anniversary of the purchase of the original ticket. But, apparently United changed their procedures recently to allow more than one electronic travel certificate to be applied to the same reservation. Report inappropriate content . Airline cancellations and travel restrictions are wreaking havoc on existing plans, but the first option to change your flight isn't always the best. I had the same question, then I came across the below value comparison which helped me a lot. Here's what to consider. Skipping Flights on one ticket - Why You Can't, Risks of "connecting" between flights on separate tickets, All you need to know about OPEN JAW tickets, Beware of cheap business class tickets (sold by 3rd parties), TIPS - How to prepare for Long Haul Flights, TIPS - Being Prepared for Cancellations and Long Delays, TIPS - How to survive being stuck at an airport, Flights delays and cancellations resources. On the united.com homepage, select "My Trips" and enter your reservation information to retrieve your flight, If you have future flight credit, when you return to the reservation, select "Use Future Flight Credit" to shop for new flights and apply the credit towards a new flight.“. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-106296669', '');}, 'log_autolink_impression');flights were cancelled. When the time is right for you and you are ready to lock in your next vacation using your Future Travel Credit, please contact United Vacations® at 1-888-854-3899 and provide your original reservation number. Hands down, a travel certificate is more consumer-friendly than a flight credit on United Airlines. 1-2 of 2 replies Sorted by. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-106325372', '');}, 'log_autolink_impression');flight, or cancel and rebook later. May I convert my future flight credit to electronic travel certificate anytime as long as my future flight credit is valid? Destination Expert. We have a ticket for departure on May 27 that we are planning to cancel. Answer 61 of 74: Due to the Corona Virus our cruise has canceled. What's with these screwy ticket prices? Electronic travel vouchers can be used towards the base fare when you purchase new Air Canada tickets for travel on Air Canada, Air Rouge and Air Canada Express. United Global Services membership is so exclusive that the requirements to join aren't known publicly, but membership comes with some amazing privileges. We had a trip booked and they said voucher when the (ta && ta.queueForLoad ? Last week i looked at my credit card statement and they had refunded me for the flights and the luggage/seat bundle. If you cancel your flight, you’ll receive a future flight credit valid for 12 months or an electronic travel certificate, valid for 24 months from the issue date (the choice is up to you). You would be hard-pressed to find the downside of converting your United Airlines flight credit to a travel certificate. Flights right now are generally much less than what we originally paid so while planning a replacement flight I added extras (like choosing my seat and prepaying for checked luggage) to bring the cost to what I originally paid in order to get the full value of the FFC. If your flight is significantly delayed, and you would rather postpone your travel, please let us know, and we'll waive any change penalties that may have applied to your ticket. You can risk that UA extends the same offer until June, when your trip is. For most flights, flight credit must be used for travel within 12 months of the date your original ticket was issued. United Airlines: United issues electronic travel certificates that may be used for travel on United- and United Express-operated flights, as well as United Express-marketed flights operated by other airlines. #17. We have (ta && ta.queueForLoad ? Answer 1 of 2: I have a United Airlines electronic travel certificate that is over a year old. We (and a bunch of our friends) have non-refundable non-stop first class tickets SFO-MUC departing May 28 returning June 7. Passengers can change their United flight for free if they are traveling through May 31st. The agent I spoke with said it was a new policy started within the last month. ... Credit card information is required for all flight purchases. Today, United Airlines released its new policies. Does the future flight have to be the same departure/arrival airports? ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-106328703', '');}, 'log_autolink_impression');flight and I have the choice of ETC or FFC. On the united.com homepage, select "My Trips" and enter your flight information to retrieve your flight. Flight credits for tickets issued between May 1, 2019 – March 31, 2020, are valid for 24 months after the original issue date. Since the ETC becomes effective on the date you cancel, rather than the original date of booking, you have more time to rebook if you wait to cancel the ETC until right before the originally scheduled flight. This only applies to "new" bookings made by Apr 30th (check the fare rules for your flight under the "penalties" section) and you lose the unused value if the new flight is cheaper than the original (unlike ETC). That was a no-brainer and I chose the $900. So I can book a cheap flight now and then hold on to the rest for a trip I have planned next year (flight schedules not out for those dates yet). Leading up to this, I had been following what United was offering in regards to canceling/rebooking flights. I would ask to see if they would offer a travel credit to be used in the future as many companies are offering this including our own. If I cancel a United flight, from what I understand I'll get credit toward a future flight, but I'll have to pay a fee of $300. bob March 4, 2021 at 10:27 pm - Reply United has changed their policy on ticket canecellations and took Electronic Travel Certificates away. Travel credit; Travel credit How to find and redeem your travel credit. Leading up to this, I had been following what United was offering in regards to canceling/rebooking flights. Today I log into my account to start the process and I discover I can take the credit as an Electronic Travel Certificate which has a much more generous timeline to use it. While ETCs previously expired just one year from the issue date, the airline doubled the deadline during the pandemic, giving flyers a full two years to redeem their certificates. I don’t want either. Future flight credit can be used for travel on United, United Express ®, and partner-operated flights. United Donates Food and Supplies for COVID-19 - United Hub Your health and safety is our top priority Learn more Collapse the ticker bar Does this credit expire (e.g., after a year?) Which turns out not to be the best thing because I don't live in the US and United only lets me redeem them on actual United flights (and not other Star Alliance Flights/Codeshares for example). That’s your risk. I’m the ‘travel captain’ for this holiday and have a bunch of fellow travelers that are also freaking out. Electronic travel vouchers are issued in the form of an email, which are embedded with a 13-digit electronic travel voucher number. Note that the e-certificate is redeemable only towards transportation on any flight operated by United Airlines, Inc. or UnitedExpress. United unfortunately does not provide terms on their website for certs. Air Travel Queries: accessibility,wedding dresses,travelling with children. To review the Tripadvisor Forums Posting Guidelines, please follow this link: http://www.tripadvisor.com/pages/forums_posting_guidelines.html. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-106234387', '');}, 'log_autolink_impression');flights or do you have to use them up on a single reservation? Thank you, Lisa A. I guess I will, at long last, have to learn to use Twitter. (Given our 10-12-19 date of ticket issue that means -- with current policies -- we would need to travel before 10-20-20 and who knows what will be flying then.) Travelers with United electronic travel certificates, regardless of when they were issued, now have two years to book future travel from the date they were issued. But I understand it’s hours on hold and the airlines are all saying not to call unless it’s 72 hours before your flight departure time anyway. Essentially, the travel certificate has more flexibility in terms of travel date and travelers on your reservation, but the future (ta && ta.queueForLoad ? We have a ticket for departure on May 27 that we are planning to cancel. Air Travel - Get a refund or credit for economy United tkts? Question: I had a trip to Texas for a conference planned for late April. Here's what to consider. What if you bought air/hotel and foreigners are prohibited? Does anyone know where I would find the option to obtain an ETC? This is the version of our website addressed to speakers of English in the United States. I’ve seen other travel sites that say you have to call United to get an ETC v FFC. Travel credit can be used to book flights only and is not valid for extras like seats or bags. Have any experience with it? Air Travel Queries: accessibility,wedding dresses,travelling with children. The United Airlines passengers who risked their health to give aid to a man who died from COVID got $200 vouchers for their trouble. My problems redeeming a United Airlines e-certificate. #17. Certificate PIN The number associated with your promotion code. Is there anyway I can redeem it or otherwise get reimbursement of some sort? Air Travel - Anywhere to sell airline e-certificate/voucher? The conference likely will rescheduled early next year but not in Texas (likely back in Europe) so being able to use partner airlines and code shares would be great - but I wasn't clear if FFC meant it could only be used for the exact same destination. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-106341761', '');}, 'log_autolink_impression');flights as many times as you want up until 12/24 months after booking. Cancel based on the current rules. If I cancel a United flight, from what I understand I'll get credit toward a future flight, but I'll have to pay a fee of $300. It also seems we can apply it to multiple flights. Due to the Corona Virus our (ta && ta.queueForLoad ? Then, you can use that ETC to rebook your new flights, and the residual value will remain on the certificate, which you can use towards the cost of a second flight in the future. A travel certificate that covers the cost of a ticket and requires the customer to only pay applicable taxes and fees. USBusinessTraveller. You don’t have to cancel. I'm in a similar boat to you - ours is on 26 May. How to find and redeem your Flight Credit This content can be expanded We'll send you an email with the information you’ll need, including your ticket number. Yesterday, Delta became the first U. S. airline to announce that it was extending its loyalty and elite status benefits due to COVID-19. The regulations — whether in the United States, United Kingdom, European Union — state clearly that you’re owed your money back if the airline cancels your flight. I cannot speak for United, as we are not affiliated with the airline, but a future flight credit likely would not hold any residual value if you later book a cheaper flight, but an electronic travel certificate should allow you to make multiple booking with the funds available. Has anyone asked this yet or know the answer? We issue 3 types of travel credit: Flight Credit, Travel Vouchers and Trip Credit. Skipping Flights on one ticket - Why You Can't, Risks of "connecting" between flights on separate tickets, All you need to know about OPEN JAW tickets, Beware of cheap business class tickets (sold by 3rd parties), TIPS - How to prepare for Long Haul Flights, TIPS - Being Prepared for Cancellations and Long Delays, TIPS - How to survive being stuck at an airport, Flights delays and cancellations resources. Unfortunately United’s ETCs can only be redeemed for United or United Express flights, even if they were originally issued for canceled partner travel. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-106316560', '');}, 'log_autolink_impression');Flight Credit. Please let us know your opinion. Electronic travel vouchers can be used towards the base fare when you purchase new Air Canada tickets for travel on Air Canada, Air Rouge and Air Canada Express. Follow the steps below to stay up to date, change or cancel your flight. Hands down, a travel certificate is more consumer-friendly than a flight credit on United Airlines. I'm afraid to do it, that I might be making a mistake? United Electronic Travel Certificates. Airline, Airport, and Travel Abbreviations. - We may have to cancel our trip. United Airlines: United issues electronic travel certificates that may be used for travel on United- and United Express-operated flights, as well as United Express-marketed flights operated by other airlines. It is not a covered reason. And there are many benefits. Essentially, the travel certificate has more flexibility in terms of travel date and travelers on your reservation, but the future flight credit can go towards a larger variety of airlines and can be used in third-party … so we will have the balance to spend in the next couple years. Or can I use the same value of that flight credit to go to any other city I need? Yes, United confirmed the ETC can be used to book multiple (ta && ta.queueForLoad ? I understood the future flight credit was my only option expiring one year after I booked the flight. These certificates are now valid for 24 months and applies to certificates that are currently valid and ones issued on or after April 1st.