We do not charge for canceled items. And now at the end of 4 weeks this is their very efficient and … Stationery. Exchange & Refund Policies [Exchange & Refund], 3-1. There is strictly no refund for all online purchases. Orders may be canceled due to availability, such as items being out of stock or out of print. This is designed specifically for library, corporate users as well as researchers looking for information and to order books online. All of the latest releases, best sellers and cult favourites will still be available to order via our Webstore, or over the phone. Please note: Refunds ONLY possible within 30 days after date of purchase. How to order books from Kinokuniya? Kinokuniya USA Customer Service CenterBusiness Hours: Monday - Friday 11am - 5pm (EST)bookwebusa@kinokuniya.comTel: (212)869-1267. How will I be refunded for my cancelled item(s)/order? USA. Fulfilment Centre Email: mys@kinokuniya.com Tel: 03-2164-8133 Operating Hours: 10.00am to 6.15pm (Monday to Friday, except Public Holidays) Please call our store for store stock availability at 03-2164-8133 Japan; Singapore; Australia; Taiwan; Thailand; United Arab Emirates; United States of America International delivery orders are packaged in Japan and will be shipped to your home address. Follow the prompts to cancel (Billing > Change Plan > Cancel Membership) and your membership will immediately be terminated. Fulfilment Centre Email: siamparagon@kinokuniya.com Tel: +662 610 9500 ext. Please present your card prior to payment for in store transactions. Please contact us for further assistance. Books Kinokuniya Level 2, The Galeries 500 George Street (opposite QVB) Sydney NSW 2000. English Books. Bookweb Pro (BWP) is an online book portal managed by Kinokuniya Bookstores of Singapore Sales Office (SSO). Please wait 7-10 business days for delivery. I have been following up with them since I placed my order and they repeatedly promised that I would receive my order in 4 weeks max! Once your order is in process, it's not possible to cancel your order. Invalid payment authorization may also affect canceled orders. Online Order Inquiry. Once your order is in process, it's not possible to cancel your order. To order any of our speciality Studio Ghibli Merchandise please contact our stationery department on (02) 8251 4537 on weekdays between 11am-4pm or email them on stationery_au@kinokuniya.co.jp. A minimal fee of $6.00 is being charged otherwise. Sign up with your email address to receive news and updates. Top 10 Books Order may be sent by trackable letterbox delivery and will take 2-4 working days after dispatch. To top it all I did not receive any communication from their end about this delay. Opening and running a bookstore like Kinokuniya is not an easy process; it is something that we must consider and think about very seriously in order to provide you with the standards expected of an international bookstore. Kinokuniya Book Stores (M) Sdn. Buku-buku yang tersedia yaitu buku komik seperti Marvel, DC, Gundam, hingga One Piece dari Jepang. For online orders, please enter your card membership number on your online account profile prior to order. Tel: 02 9262-7996 Fax: 02 9283-1055 Email: aus@kinokuniya.com . You can easily cancel your membership renewal on your Profile page. We don’t handle exchanges, but we are happy to help you process a return. 118-120 Operating Hours: 10.00am - 6.45pm (Monday to Friday, except Public Holidays) Please call our stores for store stock availability. Customer Service Center Email: bookwebusa@kinokuniya.com Tel: +1 212 869 1267 Operating Hours: 11am - 5pm (ET) (Monday to Friday, except Public Holidays) Please call our stores for store stock availability. 15th Anniversary Celebration. Fulfilment Centre Email: mys@kinokuniya.com Tel: 03-2164-8133 Operating Hours: 10.00am to 6.15pm (Monday to Friday, except Public Holidays) Please call our store for store stock availability at 03-2164-8133 Japan; Singapore; Australia; Taiwan; Thailand; United Arab Emirates; United States of America Bila Anda mau membeli buku import terkenal, Anda bisa belanja online di Kinokuniya iStyle.id. Guide for Availability [Dispatch & Delivery], 1-4. Sending a Gift [Dispatch & Delivery], 2-1. Kinokuniya — Kinokuniya Sydney offers a large range of books with over 300,000 titles in English, Japanese, Chinese, French and German. Shipping costs: You will be charged some extra cost at Kinokuniya if you cancel your order when the order is complete and ready for dispatch. Online Order Enquiry. Fulfilment Centre Email: webstore_dubai@kinokuniya.com Tel: +971 4434-0111 Operating Hours: 10:00am - 6:30pm (Sunday to Thursday, except Public Holidays) Japan; Singapore; Australia; Malaysia; Taiwan; Thailand; United States of America Fulfilment Centre Email: siamparagon@kinokuniya.com Tel: +662 610 9500 ext. Japanese Books. The Kinokuniya Card remains the property of Kinokuniya Bookstores of Australia. Share: You may also like View all blog posts → Moichi’s Gift Giving Wall. Kinokuniya Gift Guide 2017. Shipping costs: Spend S$50.00 or more at Kinokuniya on a single order and enjoy free delivery. Tips from saving experts . Will I get a refund for the canceled items. The customer service very unapologetically told me that you can just cancel your orde... r if you cant wait and order elsewhere. reserves the right, without prior notice, to decline the issue, re-issue, ... Online Order Enquiry. Orders may be canceled due to availability, such as items being out of stock or out of print. Kinokuniya USA Customer Service Center Business Hours: Monday - Friday 11am - 5pm (EST) bookwebusa@kinokuniya.com Tel: (212)869-1267 Ordering Items with Different Availabilities [Dispatch & Delivery], 1-5. Japanese-based retailer known for its collection of books and magazines, along with gifts and stationery. By Vibhor Atal. Kinokuniya USA Customer Service Center Monday - Friday 11am - 5pm (EST) bookwebusa@kinokuniya.com Tel: (212)869-1267 1-1. You can visit us at https://australia.kinokuniya.com any time, give us a call on 02 9262 7996 between 11am and 4pm every day except for Sundays and Public Holidays (until further notice), or else send us an email to ebd1-sydney@kinokuniya.co.jp . Key Features. Copyright © 2020 Kinokuniya Book Stores of America Co., Ltd. All rights reserved. Kinokuniya USA Customer Service Center Business Hours: Monday - Friday 11am - 5pm (EST) bookwebusa@kinokuniya.com Tel: (212)869-1267 English Best Seller The most wanted books ordered by readers. Delivery Options & Rates [Dispatch & Delivery] (From 4th March 2021), 1-2. Events. Bhd. Kinokuniya. Please check our return policy and contact us. How to Order [Ordering & Cancelling], 3-2. The Kinokuniya Card is only valid for the customer indicated on the card. View all. You may see the authorized amount including canceled items remains, but the actual amount excluding canceled items will be charged once your order has been shipped and completed. Shipping charges will be an additional $8, but we offer Free Shipping for all orders … Once your package arrives in the US, we will send you a tracking number by email.